Add FAQ item on "Mailbox already exists" error
IMAP servers treating folder names as case insensitive can lead to that error. Signed-off-by: Sebastian Spaeth <Sebastian@SSpaeth.de>
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docs/FAQ.rst
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docs/FAQ.rst
@ -219,6 +219,27 @@ as follows::
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2) while in sleep mode, you can also send a SIGUSR1. See the `Signals
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on UNIX`_ section in the MANUAL for details.
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I get a "Mailbox already exists" error
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--------------------------------------
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**Q:** When synchronizing, I receive errors such as::
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Folder 'sent'[main-remote] could not be created. Server responded:
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('NO', ['Mailbox already exists.'])
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**A:** IMAP folders are usually case sensitive. But some IMAP servers seem
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to treat "special" folders as case insensitive (e.g. the initial
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INBOX. part, or folders such as "Sent" or "Trash"). If you happen to
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have a folder "sent" on one side of things and a folder called "Sent"
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on the other side, offlineimap will try to create those folders on
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both sides. If you server happens to treat those folders as
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case-insensitive you can then see this warning.
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You can solve this by excluding the "sent" folder by filtering it from
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the repository settings::
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folderfilter= lambda f: f not in ['sent']
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Configuration Questions
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=======================
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